So, one of the things that healers have complained about over the course of Cataclysm is the complete lack of “triage” healing, which they pushed as a new feature for Cataclysm healers, and the healing model. While it sounded great on paper, and actually worked to a degree in 5-mans and heroics, it fell flat on its face in raids. Mostly, we see this with the constant changes to Circle of Healing, Wild Growth and Prayer of Healing, not to mention various ground effects, such as Healing Rain, Efflorescence, Power Word: Barrier and Holy Word: Sanctuary. Obviously, there’s something going on here that Blizzard may just not be seeing able to pull through.
To that end, what is it that could be done differently? Currently, on the latest 4.2 PTR build, increases mana costs have come through for Divine Light, Holy Light, Flash of Light and Holy Shock. Naturally, we’d expect more nerfs to mana costs to come through for other healers as well, but is this really the right way to go about it? What was done wrong in Tier 11 content that they could change in Tier 12 content without necessarily raising mana costs again (and therefore, creating possible issues for people that are getting into heroics later in the expansion)? What could be done that might bring “triage” healing back to the forefront?